Privacy Policy

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Effective Date: [April 19, 2025]

At Tivonel™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from https://tivonel.com.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following types of information:

Personal Information: name, billing and shipping address, payment details, phone number, email address.
Technical Information: IP address, browser type, device information, referring website, pages visited.
Purchase Information: order history, products viewed, shopping preferences.

2. How We Use Your Information

We use the information we collect to:

Fulfill and manage your orders.
Communicate with you about your order or inquiries.
Provide customer support.
Analyze website performance and improve your experience.
Show you personalized ads through platforms such as Google, Facebook, and Amazon.
Comply with legal obligations.

3. Payment Processing

We use Authorize.net to process payments securely. We do not store your full payment card details on our servers. All transactions are encrypted and handled in compliance with PCI DSS standards.

4. Third-Party Advertising and Analytics

We use third-party services including but not limited to Google Ads, Facebook Ads, and Amazon Ads, … to display targeted advertisements. These platforms may use cookies or tracking pixels to collect data about your browsing activity.

5. Cookies and Tracking Technologies

Our website uses cookies to:

Store your preferences.
Enable shopping cart functionality.
Analyze traffic and user interaction.

You can manage your cookie preferences through your browser settings.

6. Data Sharing

We do not sell your personal data. We may share information with:

Payment processors (e.g., Authorize.net).
Shipping and logistics providers.
Advertising and analytics partners.
Legal authorities when required by law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal and accounting obligations.